Shipping policy

 


At elitemascotas.com, we are committed to providing an exceptional shopping experience, including free shipping on all orders and an easy return process.

1. Shipping Policy

✅ Free Shipping

We offer free shipping on all orders, regardless of the purchase amount.

✅ Delivery Time

  • United Kingdom 4-6 business days
  • Mexico : Estimated 5–7 business days
  • United States ,Canada 5-10 business days
  • Spain 10-12 business days

⚠️ Please note: Delivery times are estimates and may vary slightly due to customs procedures, local postal delays, or periods of high demand.

✅ Order Tracking

Once your order has been shipped, you will receive an email with a tracking number so you can follow the status of your shipment.

2. Split Shipments for the Same Order

If you have purchased multiple products, you may receive them in separate packages. This may happen if items are shipped from different warehouses or suppliers.

Each package will have its own tracking number, which will be provided once it ships.

There are no additional shipping costs for split shipments.

If you have any questions about your shipment, feel free to contact us at info@elitemascotas.com — we’ll be happy to help!

 

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